Social Media Policy
Social Media & Community Conduct Policy
We welcome comments and engagement across our website and social media pages. To maintain a safe, respectful and constructive environment, we expect all users to interact courteously and responsibly.
Our Right to Moderate
We reserve the right to remove, hide, or delete any post, comment, or message on our website or social media pages at our sole discretion, regardless of the content or subject matter.
This includes the right to restrict or block users.
Our moderation decisions will always comply with applicable laws, including those relating to discrimination, whistleblower protections, and contractual obligations.
What We Do Not Allow
We may remove content that includes:
- Abusive, threatening, harassing, or discriminatory behaviour
- Obscene, offensive, or inappropriate language or imagery
- Defamatory statements or unverified allegations
- Illegal, unsafe, or harmful content
- Spam, advertising, or irrelevant promotional material
- Personal, private, or confidential information
- Misleading or intentionally false information
User Responsibilities
By interacting with our platforms, you agree to:
- Engage respectfully and constructively
- Share accurate information to the best of your knowledge
- Avoid posting anything that may infringe on the rights, safety, or privacy of others
- Follow the terms of use of the relevant platform
Reporting
If you see content that breaches this policy, please contact us at mco@villa.com.au so we can review and take appropriate action.
Thank you for your cooperation.